Warunki HOLIDAY HOME - Hotel Pension
1. Before arrival client should:
· Inform hotel about planned arrival time
to hotel (e.g. 15-16). Anyway! As well for standard Check in time:
11.00 - 18.00 hod. Arrivals outside of these hours are also possible.
But prior arrangement with hotel is required! We can confirm that we
will expect client at arranged hour or we will send details & info for easy "Self Check in". Without prior arrangement we do not guarantee check in without waiting or other complications.
· Re-confirm reservation 1 day before arrival (by phone, e-mail, SMS). Not necessary, if guaranteed by credit card or pre-paid.
2. Prices, discounts & payments
· Prices for accommodation and other services are published on
hotel websites. The customer, however, is bound especially by the price
stated in confirmed offer or in the Voucher.
· Offered fiscounts are ususally conditioned by fulfillment of certain conditions. If client fails to meet the conditions will lose entitlement to the discount.
Types of discounts:
a) discount for more nights stay - 4+, 7+ & 10+ (not valid in case of reducing lenght of stay)
b) various optional discounts - pre-payment, cash payment, payment at certain moment & etc.
· Credit card info (if provided) serves to secure booking only. No charge is made in advance!
· Services marked (*) can be paid just on site, in cash. (parking, breakfasts - external services)
· Cash is accepted in CZK, EUR or USD. Price in EUR or USD depends on actual exchange rate.
3. Cancelation conditions
Customer is entitled to cancel his reservation anytime prior to
arrival. Cancellation can be done in written form (letter, e-mail, fax),
but also by phone call with reception or owners Time of cancellation is
determinated by the date and time, when the cancellation was passed to
a) Standard reservations:· until 16:00 of the day prior to arrival – no fee
· after 16:00 of the day prior to arrival – price for 1st night
· in case of „No show“ - 100% of the price of ordered services
· at TOP season dates & for groups can be different
cancellation conditions (minimum stay, cancellation 3 or more days in
advance, fee 100% of package)
b) For "Nonrefundable" reservation there is no possibility of cancellation or change of reservation. Client has no right to a refund in case of cancellation or change of reservation!
4. Room type & number of persons
Due to small capacity of hotel we guarantee only room type corresponding to selected number of persons
in the room. The option of more beded room for less persons is intended
just for case that "less beded rooms" are already not available.
Discount calculated in online form (for optional discount) is
valid only in case that all standard beds in room are used. The amount must be related to number of used beds in room.
These terms & conditions are integral part of the booking
and the Voucher. They are valid for HOLIDAY HOME - Hotel, Pension at
Americká 37, 120 00, Prague 2 from 1.1.2016 and come into operation once
customer sends electronic reservation request from hotel webpage or he
has accepted the offer.